frequently asked questions
Don't forget to keep stopping by as we update our list of fre-
quently asked questions.
The average wait times for Emergency Rooms in Florida is 72 minutes. Average wait time in a urgent care is less than 28 minutes.
ERs are busier than ever and it takes on average 4-6 hours before a non-emergency patient to be seen and treated.
We are able to treat over 88% of the patients who are seen at the ER. While Prompt Care is not appropriate for life threatening illnesses or injuries, we can treat minor and moderate level illnesses and injuries effectively, efficiently and affordable. We work closely with the local ERs to transfer a patient who might need the ER services, as well as primary care physicians that should a patient need admission to the hospital, we can arrange for a direct admission, based on bed availability, which avoids additional expense for the patient as they can avoid having to wait and be seen in the ER before their admission.
Prompt Care is working with many insurance carriers to become an in network provider. You will be responsible for any co-payment at the time of service designated by your insurance provider. If we do not participate with your insurance or you don't have insurance, Prompt Care accepts Visa, Mastercard, Discover, and cash. We will bill your insurance company for you, but payment is due at the time of service for any co-payment or co-insurance.
Prompt Care requires a copy of your current insurance care at the time of service. The amount you pay for your urgent care visit will depend on your insurance plan and the treatment you receive.
If you do not have any health insurance, please let our staff know at the time you sign in.
Our office visit starts at $99.00. If you need any additional services such as, x-rays, blood work, IVs, medications etc., the provider will advise you of the additional costs when discussing the treatment plan with you. You will know the cost prior to incurring any more fees beyond the $99.00 office visit.
What services do you provide? We are able to treat allergies, sinus infections, cold & cough, sore throat, bronchitis, respiratory infections, dizziness, earaches, eye infections, fever, flu-like symptoms, GERD (reflux disease), abscesses, insect bites, rashes, minor burns, minor cuts/lacerations, minor back pain, sprains & strains, upset stomach, hypertension, gout, urinary tract infections, vomiting & diarrhea, x-rays, labs, drug screens, occupational medicine, pre-employment physicals, DOT physicals, camp, school and sports physicals, IV Rehydration, asthma and breathing treatments, strep throat, GYN exams, simple foreign body removals, wound burn care, allergic reactions, arthritis, headaches, joint pain and minor fractures, STDs, orthopedic problems, BP checks, worker's compensation, splinting and taping, EKGs, pregnancy testing, and much more.
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